Welcome to NTONPOWER’s self-service page for processing warranty requests and making inquiries.
If your product turns out to have a defect during its warranty period, please contact us via email warranty@ntonpower.com and let us know what we can do to help you.
Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in NTONPOWER’s warehouse for inspection, the refund process will begin.
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through NTONPOWER online stores, please contact retailers for refunds.
Process:
Valid proof of purchase:
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Warranty Contact Info:
Email: service@ntonpower.com
warranty@ntonpower.com
Facebook: https://www.facebook.com/NTONPOWER.official